Terms and conditions

Credit card payments in favor of Giacobbe Di Nocera are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

ORGANIZATION OF THE SERVICE:

• The driver will meet the customers with the sign indicating the name of the customer or the company:

1. At the airport: passenger exit in the arrivals hall after customs;

2. At the train station to the place agreed with the booking office;

3. At the port: the quay where it is expected to land passengers;

4. In the city: in the place indicated by the booking office

 

EXTRAS:

• Night service (from 20:00 PM to 7:00 AM): surcharge of 20€ of the ordinary rate.

• Any extension of the rental and / or requests for additional services, not booked, will be agreed with the Booking Office.

• Any extra hour, not booked, during the transfer (stop in some place, like pompeii, or stop for lunch): surchange of 40€ of the ordinary rate.

 

COMPLAINTS:

• It is compulsory to bring us back to the customer in writing at info@sorrentotransfer.com, or on whatsapp at +39 3384317323 in the shortest possible time any problems arising from inefficiencies or failures directly attributable to our work. We will take actions carefully to mitigate any discomfort and loss in customer satisfaction.